Frequently Asked Questions

More frequently asked questions that have quick, easy answers. If you have questions that you can’t find a solution to in the product pages or blog posts, please use the contact form below.

How To Remove Perfume Bottle Tops

Not sure about removing perfume bottle top’s so you can fill your perfume atomizer or pen? How you go about this will depend on the style and brand.

The wife buys Dior from all around the world while on holiday or working. The tops can be different even within the same make and brand, depending on where made. Some will pull off easily; others may be a little harder.

Try easing around the bottom edge with a knife or nail file if it does not pull straight off. This should easily pop off, and pull out the plastic plug. The top will pop back on when finished with no damage.

How Long Does It Take To Make A Pen?

It takes two days to make a pen if it’s straightforward. If I have to order materials, it could be up to three weeks, depending on where the materials come from and the complexity of the pen design.

If you would like to order an out of stock item for a specific date, please get in touch with me first to see if it is possible within the time frame you need.

Do I Have A Replacement Filofax Pen?

Do I have a handmade ink pen that is a suitable replacement for a Filofax pen? Maybe but it will depend on the size of the Filofax loop.

All my pens are hand-turned by hand and eye and will vary slightly. Some slimline pens are made from Corian at 9.5 to 10 mm in diameter. All these use a standard cross-type refill available on the high street.

Care For Pens

All my pens need little maintenance as I have sealed the wood with a hard and durable finish to protect it. An occasional wipe over with a soft cloth to remove fingerprints if you wish.

More care and thought should be given to where you leave it. Although tough and durable for everyday use, please do not leave it near radiators, on car dashboards or near direct heat sources.

The wood is dry, but different woods expand and contract. Leaving any wood in direct sunlight will fade darker woods, and lighter woods will darken.

Last Posting Date For Christmas

The last posting date when we think you will still receive our wooden pens is the 16th of December for first class and Monday the 12th for second class. We will still post gift pens after this date but cannot be sure they will arrive in time for Christmas.

Do we post for international shipping?

Whitlock-Wooden-Designs have a massive range of wood pens, wall art, jewellery and other gifts, all made from solid wood. We work with customers from the UK and those from all around the globe. We can ship anywhere globally, and the cost might not be as bad as you think either.

Fitting two pens within a packet for America at $21.61, Australia, New Zealand at 26.62 Australian dollars, Europe at 12.74 euros

Card Payments

We use Paypal for all card payments. You do not need an account to use it; payments can be made as a guest.
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