Frequently Asked Questions

Frequently Asked Questions


Last Posting Date For Christmas

The last posting date when we think you will still receive our wooden pens is the 16th December for first class and Monday the 12th for second class. We will still be posting pens after this date but can't be sure they will arrive in time for Christmas.

Care For Wooden Pens

All my wooden pens need little maintenance as the wood has been sealed with a hard and durable finish to protect it, just a wipe over with a soft cloth to remove fingerprints if you wish.

A bit more care and thought should be given to where you leave it. Although it is tough and durable for everyday use please don't leave it near radiators, on car dashboards or near direct heat sources. The wood is dry but different woods do expand and contract.

Do I Have A Replacement Filofax Pen

Do I have a handmade ink pen that is a suitable replacement for a Filofax pen? maybe but it will depend on the size of the Filofax loop. All my pens are hand turned by hand and eye and as such will all vary slightly.

The handbag pen could be a suitable replacement with an approximate 9.5 mm barrel diameter or some of the slimline pens made from Corian at 9.5 to 10 mm diameter, all these use either a mini refill or a standard cross type refill available on the high street.

How Long Does It Take To Make A Pen

It takes a couple of days to make a pen if its straight forward, though if I have to order materials it could be up to three weeks depending on where the materials come from and the complexity of the pen design. If you would like to order an out of stock item for a specific date please contact me first to see if it is possible within the time frame you need.